ITG are the only truly flexible support providers in the local area. High value pro-active or re-active IT support, empowering business owners to be able to choose their level of commitment and investment. ITG has more resources available than other local IT firms and we provide a total solution including support, hosting, telecoms and web development Services .
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Our IT support service has no limitations or restrictions and we offer the same or better SLA and response times to traditional support providers. We guarantee a 4 hour response which in reality is less than 15 minutes, and same day on site for business critical issues. We are happy to provide by arrangement or in emergency situations support outside normal office hours. Our IT support service is simple; flexible support, regular
health check maintenance backed up with
remote access support and
on-site
call-outs by qualified staff.
Just as Mechanics service your car to keep it running properly, we want to do the same for your computers and your business
IT Support - Where you have control – Choose your support to meet your budget The Flexible ITG difference is that we will advise you towards the most economical and appropriate support path that suits your business. As your company grows you can adjust the level of commitment and budget. We can be as involved as you want to be in the infrastructure of your business.
We operate 24 hour remote monitoring services that we can implement to alert our clients of failed back-ups or other items that could affect their business operation.
Using ITG is a safe option as you choose your own level of commitment and aren’t tied into a restrictive support contract.
ITG’s founder Simon Spurrell is passionate about maintaining the companies reputation for honesty, integrity and flexibility. The business is very people focused and maintains a flat hierarchy , which combined with the autonomy this creates our people react quicker and with decisiveness.