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The 3G mobile network switch-off: what you need to know

The mobile phone networks have already commenced switching off their 3G networks. Here’s what this means and what you can do to ensure you’ll continue to have internet access.


What is 3G?

The 3G (third-generation) mobile networks have been around since 2003. They are used to deliver calls, texts, and lower-speed data services. However, with the advent of 4G and 5G technologies, 3G has become outdated and less efficient.

If your phone can’t connect to 4G or 5G networks, the likelihood is that you will be unable to access the internet when you’re out and about. And you’ll have to rely on the 2G network for calls and texts. For now the 2G network is staying and the government has confirmed that it will be around until 2033.

READ MORE: DEVICES IMPACTED BY THE 3G SWITCH OFF


Why are the networks switching off 3G?

Mobile providers are phasing out 3G to make room for more advanced 4G and 5G networks. These newer networks offer better, faster, and more reliable services.


Key dates for the 3G switch-off:

All networks will switch off 3G by 2025, although some will do sooner and each has its own plan.

Vodafone:
Vodafone completed its 3G switch-off in early 2024.

EE:
EE completed its 3G switch-off in early 2024.

Three:
Three plans to switch off 3G by the end of 2024.

Virgin Media O2:
Virgin Media O2 will phase out 3G by the end of 2025.


How does it affect users?

1. If you have a 4G or 5G device:

No major impact. You'll continue to enjoy the best possible connection although you may require a software or settings update.

2. If you have an older 3G device:

Your phone will no longer access 3G data services although you can still make calls and texts on 2G. You will need to upgrade to a 4G or 5G device to continue using mobile data.

Mobile network Three doesn’t have a 2G network, so when it complete its 3G switch off, any phone that can’t connect to 4G or 5G networks will stop working.


How to check if you have 4G:

iOS:

1. Select Settings on your iPhone.
2. Tap Cellular or Mobile Data, depending on your iOS version.
3. Look for options like Enable 4G, VoLTE, or LTE. If you see any of these options, your iPhone is likely operating on a 4G network.
4. If you don't see any of these options, or if there is only an option for 3G or 2G, then your iPhone may not support 4G.

Android:

There are a few options on Android devices.

Using the Settings App:
1. Open Settings on your Android smartphone.
2. Scroll down and go to the SIM card settings or Mobile Network section.
3. Click on the Advanced section and tap on Preferred Network or Mobile Network.
4. Look for the option to select 4G or LTE mode. If you find it, your phone supports 4G.

Check Network Mode:
1. Go to Settings > Mobile Networks > Network Mode.
2. If you see the option to select 4G/LTE mode, your phone is 4G enabled.

Remember that the availability of 4G depends on your carrier and location. If you're unsure, contact your service provider for more information.

The 3G switch-off aims to improve network performance, call quality, and energy efficiency. If you're already on 4G or 5G, you're all set. Otherwise, consider upgrading your device to stay connected to faster services.