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iTG OneVoice

Flexible & Scalable Internet

VoIP Telephony

iTG OneVoice hosted telephony also known as VoIP or SIP allows your business to have all its voice based communications hosted in a secure data centre and provides high availability from anywhere telephony.
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iTG OneVoice reduces costs, provides instant scalability, and disaster recovery enables flexible working anywhere, with an unrivalled set of features.

Flexible Internet Telephony

If you are looking for a fully managed telephony service to install into new premises or to replace your existing system, with minimal capital expenditure then OneVoice Internet Telephony is the ideal solution for you.

 Call Management

Allowing you to direct incoming calls within your business to maximise your business efficiency. Dialplan, huntgroups and call queuing are some of the features which are available as standard.

Voicemail & Fax to Email

Every user of the OneVoice system has a voicemail account which can be turned on and off and all messages managed via a web browser. Global voicemail boxes can be setup for businesses with high call volumes.

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Increased productivity & reduced costs

Why Choose OneVoice?

  • Reduce capital investment costs as no on premise system required.
  • Call recording, voicemail and fax to email as an attached media file.
  • Increase company productivity and reduce risks and liabilities.
  • Work from anywhere capabilities and a true disaster recovery solution.
  • Intelligent routing that can be linked to your mobile phone to answer and make calls from the company number.
  • Regional dialling code specific numbers to give a local feel and national presence.
  • Intelligent call routing for efficient customer service.
  • FSA Call recording compliant.
  • Full suite of real time reports instantly accessible via a web browser.
  • Record all calls both Inbound and outbound by default.
  • Re-use your existing phone number range even if you are moving away from the exchange area.
  • Every user has a voicemail as standard
  • Royalty free music on hold.
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Just some of the amazing features included with iTG OneVoice are shown below, for a no obligation trial get in touch.

Call Recording

Call recording from OneVoice allows you to record any or all of the calls within your organisation. Fully controllable call recording is a very useful tool to provide proof of conversations and also a good way to train staff as well as providing regulations compliance.  

Auto Attendant & IVR

The OneVoice system has an Auto Attendant and IVR management solution as standard. This gives the ability to transfer and route calls directly to a user, department or service or even another location without the use of a receptionist.

Geo & Non Geo Number Provisioning

The OneVoice system allows for the provisioning of UK geographic and non-geographic numbers. These numbers can be allocated as both Inbound or Outbound numbers, fax to email or conference numbers and can be delivered to a configured IP Handset within minutes.

Full Reporting & Diagnostics

OneVoice comes as standard with a powerful reporting suite accessible via a browser. Once logged in you can report on all aspects of the phone system operation and all calls incoming and outgoing, including all system diagnostics.

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Flexible & Scalable

How our OneVoice VOiP can save your company money.

iTG OneVoice will reduce capital investment costs as no on premise system is required. We guarantee that your cost of making and taking calls will be reduced with free calls between offices and home workers. Improve your business efficiency with features like call recording, voicemail and fax to email as an attached media file as standard.

 

You can increase company productivity and reduce risks and liabilities, and work from anywhere with the comfort of knowing you have true disaster recovery telecoms solution in place. Utilise intelligent routing that can be linked to your mobile phone to answer and make calls from the company number whilst making best use of regional dialling code specific numbers to give a local feel and national presence.

Looking to reduce your telephony costs with a scalable & flexible solution?

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