This Website is owned by iTG Technologies Limited, a company registered in England and Wales, company number 05348254. Our VAT registration number is 855 4290 10.
iTG Technologies Limited, Clarke Nicklin House, Brooks Drive, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3TD.
iTG Technologies Limited, SebSpace, Amtri House, Hulley Road, Macclesfield, Cheshire, SK10 2NE.
Your privacy is very important to us. This policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy. This website and its owners take a proactive approach to user privacy and ensures the necessary steps are taken to protect the privacy of its users throughout their visiting experience.
We will never sell, rent or otherwise distribute or make public your personal information.
2.0 RELEVANT LEGISLATION
This website is designed to comply with the UK Data Protection Act 2018 (DPA).
If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer, details of whom can be found in section 16.0 below.
3.0 PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT
This website collects and processes the following information:
This website collects and uses this information for the following reasons:
Site visitation tracking
This site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website to help improve their experience.
Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which helps guard against hacking attempts but could be used to personally identify you, but Google do not grant us access to this. We consider Google to be third party data processor (please see section 13.0 for further information).
Contact forms and email links
Should you choose to contact us using the contact form on our Contact Us page then the data that you supply will be passed to MailChimp. We consider MailChimp to be a third party data processer (please see section 13.0 for further information). The details that you submit will not be stored within this website’s own database or in any of our internal computer systems.
Should you choose to contact us using an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors as outlined in section 13.0. Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.
If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (please see section 13.0 for further information). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.
Your email address will remain within the MailChimp database for as long as we continue to use MailChimp services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in MailChimp for future analysis and evaluation. Such tracked activity may include the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity (this is by no means a comprehensive list). This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter. While your email address remains within the MailChimp database, you will receive periodic newsletter-style emails from us.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting our data protection officer (please see section 17.0 for contact information).
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We have a legitimate interest.
We collect information when you purchase something or use our services, for instance for a
quotation. This includes visits to our websites or corresponding with us. In particular:
We have set out below how and why we may use your personal information and the legal basis we rely on. This is also where we tell you what our legitimate interests are.
When you buy something from us, or sign up to our Proactive support, or enter a competition we run, we use your information to fulfil our contract with you. We take information to communicate with you, check your identity, take payment, and provide products and services.
To run our business and pursue our legitimate interests, we use your information. Our legitimate interests include keeping our records up to date, fulfilling our legal, compliance and
contractual duties, working out which of our products and services may interest you, improving our site and apps, and services, developing new products and services, and telling you about them and conducting market research.
Further details of our legitimate interests:
To run and promote our business, we use your information:
To prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime, including where we are required to do so by law we may:
To comply with law and uphold legal or contractual rights and claims, and for monitoring, auditing and training on compliance matters:
We may, if you give us consent:
When the law requires us to process your data we will do so. This can include:
For some activities iTG uses third party service providers. When these service providers ask for customer data from you we may share information with them. We use third party providers for the following services:
If our business is to be integrated with another business or sold, your details would be shared with our advisers and any prospective purchaser’s advisers. Your information will be passed to the new owners and you would be notified.
Personal data may be shared with government authorities and/or law enforcement officials for the prevention or detection of crime, if required by law or if required for a legal or contractual claim.
Sometimes we may need to send or store your data outside of the European Economic Area
For example, to follow your instructions, comply with a legal duty or to work with or receive services from our service providers who we use to help run your accounts and our services.
If we do transfer information outside of the EEA, we will make sure that it is protected by using one of these safeguards:
We keep your data to enable us to fulfil our contract with you or to provide services, whilst you are an active IT support, or software or web development or host a website with us, where required by law or to protect legal rights. We always look to keep your data for the minimum time in line with data protection principles and our processes. For example, we keep:
Some rights, however, may be limited. We may be obliged by law or regulation to keep information. We must respect other people’s privacy as well, which means we may need to redact or remove information where it includes personal data about someone else, even if it is connected to your data. On occasion there may be a compelling legitimate interest to keep processing data.
4.0 YOUR DATA PROTECTION RIGHTS
Under data protection law, you have rights including:
Your right of access
You have the right to ask us for copies of your personal information.
Your right to rectification
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing
You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact our data controller if you wish to make a request (please see section 17.0 for contact information).
5.0 WEBSITE SEARCH ENGINE
We don’t have a website search facility so no user-specific data is collected by either iTG Technologies or any third party.
6.0 PEOPLE WHO EMAIL US
Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.
7.0 OUR COMMITMENT TO DATA SECURITY
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
8.0 CONTACT & COMMUNICATION
We use any information submitted to provide you with further information about the products / services we offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
9.0 LINKS TO OTHER WEBSITES
10.0 ADVERTS AND SPONSORED LINKS
This website is 100% advert free.
11.0 SOCIAL MEDIA PLATFORMS
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs [web addresses].
Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.
This website uses Google Analytics to help identify and track visitors, their usage of the website, and their website access preferences. For further information about Google Analytics cookies please see their official page: Google Analytics Cookie Usage on Websites.
We also use social media buttons and/or plugins on this site that allow you to connect with your social networks in various ways. For this to work, Facebook, LinkedIn, Twitter, Google+ and Instagram will set cookies through our site. For further information please view their respective privacy policies.
13.0 OUR THIRD PARTY DATA PROCESSORS
We use third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the relevant legislation.
14.0 ABOUT THIS WEBSITE’S SERVER
Name of host: ANS Group
Location of servers: UK Data Centre
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
15.0 DATA BREACHES
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
16.0 DATA CONTROLLER
The data controller of this website is:
iTG Technologies Limited a UK Private Limited Company with company number: 05348254.
Clarke Nicklin House, Brooks Drive, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3TD
SebSpace, Amtri House, Hulley Road, Macclesfield, Cheshire, SK10 2NE.
17.0 DATA PROTECTION OFFICER
Name: Simon Spurrell, Managing Director
Telephone: 01625 613 633
Email: [email protected]
18.0 HOW TO COMPLAIN
If you have any concerns about our use of your personal information, you can make a complaint to us at: iTG Technologies Limited, SebSpace, Amtri House, Hulley Road, Macclesfield, Cheshire, SK10 2NE.
Tel: 01625 613 633
Email: [email protected]
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Changes to this statement
iTG Technologies Limited’s privacy statement is subject to change at any time. iTG Technologies Limited will post changes to this statement on our website prior to implementing any major changes.
Last modified: 05 September 2022.