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Services / Managed IT Support
PROACTIVE | PERSONAL | PRODUCTIVE

Taking full ownership of your technology infrastructure leaving you to do what you do best

We’ll ensure that you’ll get the best possible return on your technology infrastructure investment across your organisation in terms of innovation, efficiency, productivity and informed decision making. We do this by keeping up-to-date with latest developments and working as part of your team, taking full ownership of your technology infrastructure to ensure it works best for you.

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Giving expert and objective advice, every time

Driven through our understanding and experience of information and communications technologies and keeping abreast of latest developments, we'll ensure that you’ll gain maximum benefit, so you’ll view your technology infrastructure as an investment and not a cost as it drives innovation and growth.

KEY STATISTICS YE 2023

Our client reviews and retention rate are testament to how seriously we take our commitment to providing the best possible experience…

99%
Client retention
9/10
Customer Satisfaction
99.76%
Incidents closed within SLA
5 mins
Average Response

How we can support you

Proactive IT Support

Fixed cost, unlimited IT support from our team of engineers, your entire infrastructure is our responsibility and all at a remarkably low fixed cost per user, per month.

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Microsoft 365

We’ve deployed literally hundreds of Microsoft 365 applications to bring cloud services, device management and security into one connected and collaborative experience.

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Backup as a Service

Delivering intelligent data backup and recovery to protect your organisation’s critical information in case of loss, breach or disaster to ensure business continuity.

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24/7 Monitoring

We can monitor and diagnose your entire device and server network with intelligent software agents, reporting back to our Service Desk for review and intervention on a 24/7 basis.

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High Uptime

Our cloud-based disaster recovery solution provides you with an effective safety net, focussed on getting business critical systems back up and running as quickly as possible.

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Onsite IT Support

Benefit from our 20 plus years’ experience of delivering installations at a fixed cost. We manage the entire process, from moving premises to upgrading any size of network.

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Hardware & Software

We are Dell Preferred Resellers and a Microsoft Certified Software Specialist. We design and deploy cost effective infrastructure solutions, with an in-house workshop for testing, diagnostics and repairs.

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Leasing

By leasing your technology, rather than having to pay upfront for servers, desktops, mobile devices, software and even cloud-based solutions, you can spread the cost of that investment over the useful life of the assets.

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Asset Lifecycle Manager

A proactive asset monitoring and management service, including reporting and roadmaps, that enables you to optimise your infrastructure's reliability and performance during its lifetime with accurate investment budgeting.

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Client testimonials

What our clients are saying about us…

  • We are always impressed with the speedy and efficient service we get from all at iTG. Thanks.
    Joanna W
  • We have been with ITG for many years, and we would not consider any other company for our IT Support. They are polite, helpful and we receive an excellent response to our requests.
    Sophie O
  • The understanding iTG have of our business is priceless. Whether it’s over the phone or on site, the customer service and support is always exceptional.
    Nick R
  • The service that I have experienced has been superb. Especially the remote access support that they offer. Well done team ITG, it is nice to know you have our backs.
    Matthew S
  • Managed IT Support

Book your free IT assessment today…

Is your technology infrastructure working for you and delivering productivity, efficiency and innovation? If you’re unsure and would like an honest appraisal of your situation, then contact us now for your free assessment.

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