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The benefits of a modern VoIP telephone system

You may have heard of the term VoIP, which stands for Voice over Internet Protocol and refers to the transmission of voice traffic over an internet connection.

You may also have heard of the Public Switched Telephone Network, or PSTN for short. This is the more traditional way of making calls, either landline and cellular, and works through physical phone lines, cable systems and networks.

VoIP telephony is much more versatile than PSTN as it enables voice, data and video to be transmitted to a variety of devices including smartphones, laptops, tablets and IP phones at a much lower cost. It’s also a vital component of the Modern Office, a working environment that supports employees by incorporating contemporary ways of working via digital tools and systems.

As an IT and communications specialist our VoIP system of choice is a solution called 3CX. With 600,00 customers in 190 countries, 3CX is something of a success story and we have been deploying the solution for our clients for several years now.

The reason we chose this as our preferred solution is that it’s suitable for any size of business and deployed correctly, will improve your collaboration, boost productivity, increase mobility, and enhance your customers’ experience.

What are the benefits of VoIP?

A VoIP solution can be installed on-premises or in the cloud and offers numerous benefits:

While the benefits are clear to see, making changes to your phone system can disrupt your business. So, it’s vital that you find a partner to review your situation and offer objective advice, and then discuss and implement a clear plan to minimise disruption if a VoIP solution is right for your business.

For further information or to discuss your own situation please email us or call us on 01625 613 633.