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Website cookies - consent and compliance

Websites play a crucial role in our daily lives, however, behind the scenes they often utilise cookies to enhance user experiences and gather valuable information.

To ensure transparency, protect user privacy, and comply with legal requirements, it is essential for your website to have a cookie policy and an acceptance popup. In this article, we will explore why these features are important and how they benefit both you as the website owner and your visitors.

What are cookies?

Cookies are small text files that websites store on a user's computer or mobile device when they visit a site. These files contain information such as preferences, browsing history, and login details. Cookies serve various purposes, including improving website functionality, personalising content, and collecting analytics data. However, some cookies can also track users across multiple websites, raising concerns about privacy and data protection.

Transparency and user consent

A cookie policy is a document that explains to users how cookies are used on your website. It provides clear information about the types of cookies employed, their purpose, and how users can manage or disable them. By having a cookie policy readily accessible to your visitors, you can demonstrate transparency and build trust.

An acceptance popup, also known as a cookie banner or consent banner, is a small notification that appears when a user first visits your website. It informs your visitors that your site uses cookies and asks for their consent before any cookies are placed on their devices. This popup gives them the opportunity to make an informed decision about their personal data and privacy.

Legal compliance

In recent years, data protection laws, such as the UK General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR), have placed increased emphasis on user consent and privacy rights. Websites that operate within these jurisdictions must comply with these regulations, which often require obtaining user consent before using cookies. Failure to comply can result in legal consequences, including hefty fines.

Why compliance is a win-win

There are several benefits for website owners and visitors.

For website owners, it ensures compliance with relevant laws and regulations, reducing the risk of legal issues and penalties. Moreover, clear communication of cookie usage builds trust and enhances the website's credibility.

Your visitors, on the other hand, gain control over their personal data and have a better understanding of how cookies affect their online experiences. They can choose to accept or decline cookies based on their preferences, thereby helping to safeguard their privacy.

A ‘heads-up’ for site owners

Since Google Analytics uses cookies to identify your users and their actions while visiting your website, if they decide to opt-out entirely, they won’t be tracked as a visitor through Google Analytics (or indeed other analytics packages). This could result in a decrease in measurable website traffic and therefore data collected by Google Analytics, but getting consent is a requirement and the right thing to do.