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Pro-Active & Managed

Managed IT Support Services

We take full ownership of your IT infrastructure leaving you to manage your business. Our Pro-Active 24/7 Support can include all things IT support related, all bundled into one single per user per month fixed cost. Discover the difference with iTG’s no quibble comprehensive Pro-Active support services.
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Pro -Active managed iT support services for one single cost per month covers all aspects of your iT including 24/7 monitoring, health checks and iT reviews.

Pro Active Helpdesk

Unlimited fully managed Pro-Active iT Support covering your entire Digital Infrastructure. We become your virtual iT department, meaning you always have value for money.

24/7 Monitoring

We can monitor and diagnose your entire PC and Server network with intelligent software agents, reporting back to our Helpdesk for review and intervention on 24/7 basis.

High Uptime

iTG CloudBase Disaster Recovery solution provides organisations with an effective safety net, focussed on getting business critical systems back up and running.

Hardware & Software

iTG are a Dell Direct Partner and a Microsoft certified software specialists. We design and deploy total cost effective total infrastructure solutions, with a in house workshop for testing and repairs.

https://www.youtube.com/watch?v=ICr_bOuM9Zo
Pro-Active, Managed IT Support

Why Choose iTG?

  • Dell partner direct status gives us access to a higher tier of Dell support for faster warranty repairs.
  • Full data recovery from a secure off site replication in ISO accredited data centres.
  • Dedicated staff that understand you and your business needs.
  • Unlimited fully managed Pro-Active iT Support covering your entire Digital Infrastructure.
  • One fixed monthly fee for iT Support caps your budget and insures against unexpected support costs.
  • Predict failures before they happen.
  • Transparent support escalations with reporting to view logged calls and resolutions
  • Fast escalated and guaranteed SLA for business critical onsite support.
  • Regular health checks and comprehensive iT details enable us to take ownership and fix issues quickly.
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Since 1998 iTG has provided a friendly professional customer focused range of iT Solutions. We are the ideal partner to help any business build the perfect Digital Infrastructure.

Pro-Active iT Support & Helpdesk

Fixed cost unlimited IT support from our dedicated team of engineers. Your entire infrastructure is our responsibility and all at a remarkably low cost at £25 per user per month. Contact us for a free assessment you have everything to gain and nothing to lose.

Onsite Support & Installations

Twenty years experience of meticulously planned and delivered installations and all at a fixed cost are available as standard to our clients. We consult and manage the entire process from moving premises to upgrading any size of network in the UK.

Hardware & Software

iTG have built, specified and delivered hardware and software solutions since 1998. As an Apple and Dell Preferred reseller we provide clients with the best service and installed prices in the UK and workshop repair engineers.

High Uptime & Disaster Recovery

iTG don’t just provide iT Support we provide you with an insurance policy for your business network. We deliver high availability for a fixed cost with no hidden extra charges when you need most need our support.

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Case Study

Our bespoke solution for Cheshire Demolition.

We approached iTG Group to take control of all our IT on a recommendation from another one of their clients. They came to site and conducted a thorough audit and provided us a complete solution and recommended their Pro Active Support package.

 

We were recommended to replace hardware for only those machines not fit for our purpose, software was recommended and implemented and they offered their OneVoice solution as a more cost effective solution for our phone network. Our whole digital infrastructure is now handled by iTG along with our 2 websites taking all the pain and pressure off us.

Ready to improve the IT Infrastructure of your business?

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